LSR Insurance Call Centre Move To India Essay Example | Topics and Well Written Essays - 1500 words

LSR policy Call Centre Move To India - Essay Exampleworked well enough to be considered effectual and, therefore, to be taught to new members as the correct way to perceive, think and feel in relation to those puzzles. It is mentioned that most of the companies doing business in India face the major problem regarding the communication as the national language is Hindi and different states in India have their own official language.As far as LSR plan to coarse up its base in India, the major problem for the management will be to deal with English in Indian accent. In view of the LSR Insurance companies decision to depute UK manager in India branch, there will be conflict in decisions in the midst of Indian and UK managers. The actual difference that may spend at the workplace is time and the employees will have to work during odd hours to answer the calls of UK customers. There is considerable difference in the work attitude between the local employees and UK managers which is pri marily related to drive motivation. Further it has observed that Indian employees are very difficult to work in teams alongside UK employees. Further indisputable policies which UK employees are used to may give rise to conflicts among Indian employees.LSR Insurance is experiencing difficulties in finding three managers to depute to India because there have been no introductory appointments to India and lack of overseas experiences among the managers. Additionally potential applicants may be reluctant to go outside UK citing career development reason which might get stirred once they leave the country. In view of the above circumstances, it is necessary for the LSR Insurance to offer lucrative pay packages to potential applicants so that they can be send to India to manage the proceedings of the company. But the lack of clear policy about the pay and benefits for the employees while they are working in India is taking the potential managers on the back foot to apply for positions in India. Therefore it is necessary that all the multinational companies